Market research can be so expensive and so time-consuming that we end up not doing any. We rely on our instinct and knowledge of our customers, rather than get real feedback from our target audience. The instinct stuff is powerful, don’t get me wrong. But sometimes, we need a larger volume of unbiased response to […]
Website UX is about making your website as easy and pleasant as possible for your user. A website designer is going to make a very good start on that but it’s impossible to get perfect on the first pass. We can work with generally accepted website usability guidelines but your users are different from other […]
Here are our top ten tips for making your business website more intuitive to use: Usability is all about your customers – and making things easy for them. Keep them at the forefront of your mind from the start of the design process – creating ‘personas’ (fictional characters representing a particular market segment) can help […]
Summary Case studies and examples to show good website user experience. The Apple Story A good example of a business that has created a lovely user experience and turned that into good business is Apple. Apple are a great user experience story. Apple nearly went out of business a long time ago. They spoke to […]