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Manage your online reputation with Yell.com Reviews

Manage your online reputation

Adding reviews to your Yell.com listing can drive up to 4 times more visits to your website1

  • 57% of consumers will still consider a business even if the business doesn’t have a perfect rating2
  • 73% of customers are more likely to choose a business that has online reviews compared to a business that has no reviews at all2
  • 56% of consumers who have read reviews expect the most recent review to have been posted within the last month2

With Yell.com Reviews you can:

  • Boost your visibility in search engine results and on Yell.com, helping you to stand out against your competition
  • Easily generate reviews by sending text and email invitations to your customers
  • Get notified each time a review is left on your business listing
  • Reply to your existing customer reviews via 'Business response'
  • Promote your reviews online and on the go with our promotional materials and guides
yell.com business listing with a review on the iPhone

91% of consumers take action as a result of reading positive reviews online2

Manage your reviews on the go 24/7 with the Yell for Business app

Request reviews on the yell for business app

Request customer reviews via email and text

Read and respond to reviews on the yell for business app - android

Read and respond to your customer reviews

Update business details such as photos on the Yell for business app

Add photos, view and edit your business profile

For more information visit the Yell for Business app page, or

download for FREE from the Apple App Store or Google Play Store today:

Get the most out of your Yell for Business app by watching our quick tutorial videos

Get your customers to leave you a review today

yell.com reviews on card
  • Send an email or a text request asking your customers to review your business. Simply log in to your Yell account (or use the Yell for Business app) and use the 'Request a review' feature. You can also ask your customers to visit Yell.com/reviews and leave a review
  • Order your Yell.com promotional review material including business cards, van stickers and window stickers to let your customers know where to go to leave you a review

Responding to your reviews

respond to business reviews on yell
  • Turn your review notifications on to get informed immediately when a new review is left on your business listing
  • Don't forget to engage and respond. Always thank the user for their review (irrespective of the star rating) as this will show your customers and prospective customers that you are responsive and appreciate feedback

Promoting your reviews

Yell.com review banner on shop door - open
  • Add a “Review us on Yell.com” button to your website
  • Set up your “Google My Business” account to ensure you are making the most of your reviews in google search results. If you are unsure where to start, we can do this for you via our Reputation Manager product
  • Promote your reviews on your van, shop window, website, business cards and invoices

1 Yell Internal Statistics Jan-Dec 2016
2 Critical Research Ltd. 2017