The New Yell Messaging Service
Connect with more customers
The new Yell Messaging service helps more customers than ever before find and contact your business. This exclusive new service* enables your business to receive messages from potential customers on both Yell.com and through Apple Maps and Spotlight search on iPhone and iPad.
- Potential customers can message your business directly while searching for businesses on the Yell Messaging network.
- Our new bot, Hartley, will answer frequently asked questions such as opening hours, services and location details, before capturing and passing on relevant customer enquiries to you.
- Messages will be delivered instantly via the Yell for Business app so you can respond quickly and easily - and you can set your desired response timeframe.
- Android and other technology platforms will be added to the Yell Messaging network soon, to help expand the reach of your business to more people searching online.
Connect with more customers
The new Yell Messaging service helps more customers than ever before find and contact your business. This exclusive new service enables your businesses to receive messages from potential customers on both Yell.com and through Apple Maps and Spotlight search on iPhone and iPad.
- Potential customers can message your business directly while searching for businesses on the Yell Messaging network.
- Our new bot, Hartley, will answer frequently asked questions such as opening hours, services and location details, before capturing and passing on relevant customer enquiries to you.
- Messages will be delivered instantly via the Yell for Business app so you can respond quickly and easily - and you can set your desired response timeframe.
- Android and other technology platforms will be added to the Yell Messaging network soon, to help expand the reach of your business to more people searching online.
Did you know... 70% of people have used a private messaging channel to engage with a brand.1
How to set up Yell Messaging
Activate Yell Messaging by downloading or opening the FREE Yell for Business app, and following the onscreen instructions.
You can also enter your mobile number below to receive a text message with the install link:
Getting started with the Yell for Business app
To help you get started and make the most out of the Yell for Business app, we’ve produced a handy guide to take you through the basics such as how to:
- Create or claim your Yell listing
- Log into the app for the first time
- Update the content on your business listing
- Manage your Yell reviews, and more!
Getting started with the Yell for Business app
To help you get started and make the most out of the Yell for Business app, we’ve produced a handy guide to take you through the basics such as how to:
- Create or claim your Yell listing
- Log into the app for the first time
- Update the content on your business listing
- Manage your Yell reviews, and more!
More Yell for Business app features
- Claim, set up and manage your Yell.com listing
- Update the content on your Yell.com listing including opening hours, business description, website address, payment methods etc
- Add images to your Yell.com listing, straight from your smartphone camera or image gallery
- Manage your online reputation by sending review requests to customers and responding to new reviews on your Yell.com listing
- Create PDF quotes to send to customers via email, Facebook Messenger or WhatsApp etc
- Receive and respond to messages from potential customers across the Yell Messaging network
- Get help and customer support via live chat within the app
More Yell for Business app features
- Claim, set up and manage your Yell.com listing
- Update the content on your Yell.com listing including opening hours, business description, website address, payment methods etc
- Add images to your Yell.com listing, straight from your smartphone camera or image gallery
- Manage your online reputation by sending review requests to customers and responding to new reviews on your Yell.com listing
- Create PDF quotes to send to customers via email, Facebook Messenger or WhatsApp etc
- Receive and respond to messages from potential customers across the Yell Messaging network
- Get help and customer support via live chat within the app
Want to find out more? Speak to one of our digital experts today:
*required
Mon-Thu 8:30am-6:00pm
Fri 8:30am-5:30pm
We make local digital marketing easy
Our aim is simple - to help your business thrive by saving you time and money. We do this through innovative advertising solutions that work together to help deliver more leads and ultimately more customers.
Local knowledge
For over fifty years we’ve supported UK businesses across every industry and region - so we know what it takes for even the smallest local business to win big
Digital expertise
Our relationships with the leading players - including Google, Microsoft, Apple and Facebook - ensure our digital solutions are cutting-edge
Easy processes
We offer a fully managed one-stop solution for all your marketing needs. You can also manage your business on the go with our Yell for Business app
1. State of Digital Care results 2019 (UK & US)