Report Inappropriate Content

Respecting your legal rights

We support the protection of your reputation and intellectual property rights. We do not edit, pre-vet or review any third party material displayed on our website. We operate a notice and take down procedure regarding such material. In furtherance of this policy, we have established the procedures below to enable you to report any items that you believe constitute copyright/ trademark infringement, or which you believe defame you.

Upon receipt of appropriate notification as set out below, and where we deem it appropriate, we may take down or disable access to the material that is claimed to be infringing. Please be aware that providing false or misleading information in the notification of claim may result in civil and/or criminal liability.

Notice and procedure for making claims of copyright infringement

NOTE: THE FOLLOWING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING US THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER ENQUIRIES WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS.

If you believe that your copyright has been infringed on our website, your notification (for any image) should include the following:

  1. The location (e.g. URL address or directory name) at which the image is displayed, including a copy of the relevant image;
  2. The name of the author of the image;
  3. Confirmation that the author of the image, was at the relevant time, a British citizen and ordinary resident in the United Kingdom;
  4. If not, please explain the basis on which the image qualifies for copyright protection in the UK;
  5. The date on which the relevant image was created; and
  6. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, or email address.

Notice and procedure for making claims of trademark infringement

NOTE: THE FOLLOWING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING US THAT YOUR TRADEMARK MAY HAVE BEEN INFRINGED.

If you believe that your trademark has been infringed, your written notification must include the following:

  1. Identification of the trademark or trademarks claimed to have been infringed, including the trademark registration number;
  2. Identification of all the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material; and
  3. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, or email address.

Copyright and/ or trademark infringement notifications must be sent to: Yell Legal Team, Yell Limited, 3 Forbury Place, Forbury Road, Reading, RG1 3YL. Alternatively, you may submit your claim via email to: service@yell.com

Notice and procedure for making claims of defamation

NOTE: THE FOLLOWING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING US THAT YOU BELIEVE YOU HAVE BEEN DEFAMED BY CONTENT ON OUR WEBSITE.

If you believe that any content on our website contains statements that are defamatory to you, please proceed to Make a Claim.

Repeated claims

We may suspend or cancel your access to our website if you repeatedly violate this Policy and/or repeatedly infringe the rights of others.

Make a claim

  • A notice of complaint is only required where you believe the blog post or page contains defamatory content.

    To proceed with your complaint in accordance with the Defamation Act, we will need specific information from you in regards to the content you are reporting. You will be submitting a Notice of Complaint to us.

    Warning. Please carefully consider the fact before making a claim (and take legal advice, if in doubt), as any false, misleading or inaccurate information provided by you, may expose you to liability.

Updated 27 February 2017