Yell Messaging
Activate via the Yell for Business app today:
Yell Messaging
Connecting you to new consumer enquiries from across our network.
Activate via the Yell for Business app today:
How does it work?
With Yell's powerful network reach, your business can attract messaging enquiries not just on Yell.com, but also where your business is displayed on Apple channels including Apple Maps, Spotlight search or via Apple Chat Suggest.
Introducing Hartley
Hartley acts as your very own personal assistant, responding immediately to potential customers and passing enquiries to you via the Yell for Business app so you can turn opportunities into new business.
How does it work?
With Yell's powerful network reach, your business can attract messaging enquiries not just on Yell.com, but also where your business is displayed on Apple channels including Apple Maps, Spotlight search or via Apple Chat Suggest.
Introducing Hartley
Hartley acts as your very own personal assistant, responding immediately to potential customers and passing enquiries to you via the Yell for Business app so you can turn opportunities into new business.
Did you know... 75% of consumers (across all ages) prefer to message a business over traditional methods1.
What you get with Yell Messaging
Potential customers can message your business while searching on the Yell.com network (where messaging is available)
Our helpful bot Hartley responds instantly to messaging enquiries on your behalf and sends them directly to you via the app
All your messages can be found in your messaging inbox on the Yell for Business app – where you can respond quickly
Take your conversations to the next level with Yell Messaging Advanced
Enabling better quality conversations and greater stand out vs your competitors. In addition to all the standard features, Messaging Advanced also includes:
- Up to six fully customisable, pre-qualifying questions that Hartley can use to provide more detailed enquiries for your business
- An Advanced Messaging profile badge to make your business stand out on Yell.com
- Prominence in Yell.com search results - so you always appear over free listings. Plus, an added boost for content and nearby searches
- Appear in searches where consumers filter by ‘Advanced Messaging’ on Yell.com
- Access to advanced analytics including total number of messages sent by you and total number of messages sent by Hartley
Enabling better quality conversations and greater stand out vs your competitors. In addition to all the standard features, Messaging Advanced also includes:
- Up to six fully customisable, pre-qualifying questions that Hartley can use to provide more detailed enquiries for your business
- An Advanced Messaging profile badge to make your business stand out on Yell.com
- Prominence in Yell.com search results - so you always appear over free listings. Plus, an added boost for content and nearby searches
- Appear in searches where consumers filter by ‘Advanced Messaging’ on Yell.com
- Access to advanced analytics including total number of messages sent by you and total number of messages sent by Hartley
Compare the options
| Feature | Yell Messaging | Yell Messaging Advanced |
|---|---|---|
| Cost (ex.VAT) | £0 |
£30p/m |
| Yell.com Messaging |  |
|
| Apple Messaging | |
|
| Hartley response time | Immediate | Immediate |
| Customisable, pre-qualifying questions | 0 | 6 |
| Advanced Messaging profile badge on Yell.com | |
|
| Prominence in Yell.com search results | |
|
| Analytics dashboard | Basic | Advanced |
| Feature | Yell Messaging |
|---|---|
| Monthly Cost | £0 |
| Yell.com Messaging |  |
| Apple Messaging | |
| Hartley response time | Immediate |
| Analytics dashboard | Basic |
| Feature | Yell Messaging Advanced |
|---|---|
| Monthly Cost (ex.VAT) | £30p/m |
| Yell.com Messaging | |
| Apple Messaging | |
| Hartley response time | Immediate |
| Customisable, pre-qualifying questions | 6 |
| Advanced Messaging profile badge on Yell.com | |
| Prominence in Yell.com search results | |
| Analytics dashboard | Advanced |
The Yell for Business app
As well as activating Yell Messaging, the Yell for Business app also enables you to update your Yell.com listing details, manage your online reputation including requesting and replying to customer reviews, and much more!
The Yell for Business app
As well as activating Yell Messaging, the Yell for Business app also enables you to update your Yell.com listing details, manage your online reputation including requesting and replying to customer reviews, and much more!
Contact us today to find out more about Yell Messaging
Are you an existing customer looking for support? Visit our support hub
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Are you an existing customer looking for support? Visit our support hub
We make local digital marketing easy
Our aim is simple - to help your business thrive by saving you time and money. We do this through innovative advertising solutions that work together to help deliver more leads and ultimately more customers.
Local knowledge
For over fifty years we’ve supported UK businesses across every industry and region - so we know what it takes for even the smallest local business to win big
Digital expertise
To deliver the best possible results, Yell works with major technology providers like Amazon, Apple, Google & Wix, and we're badged partners of Google, Meta & Microsoft
Easy processes
We offer a fully managed one-stop solution for all your marketing needs. You can also manage your business on the go with our Yell for Business app
* Eligibility rules apply
1. Yell internal and syndicated partner statistics Jan-May 2021
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