×

Yell Messaging

Connecting you to new consumer enquiries from across our network.

Activate via the Yell for Business app today:
Yell for Business app on Apple store   Yell for Business app on Google Play store

Yell Messaging

Connecting you to new consumer enquiries from across our network.

Activate via the Yell for Business app today:

Yell for Business app on Apple store   Yell for Business app on Google Play store

How does it work?

With Yell's powerful network reach, your business can attract messaging enquiries not just on Yell.com, but also where your business is displayed on Apple channels including Apple Maps, Spotlight search or via Apple Chat Suggest.

Hartley and Yell Messaging working together

Introducing Hartley

Hartley acts as your very own personal assistant, responding immediately to potential customers and passing enquiries to you via the Yell for Business app so you can turn opportunities into new business.

Additionally, with Yell Messaging Advanced, Hartley provides an enhanced service by supplying more detailed enquiries for your business, saving you time and effort.

How does it work?

With Yell's powerful network reach, your business can attract messaging enquiries not just on Yell.com, but also where your business is displayed on Apple channels including Apple Maps, Spotlight search or via Apple Chat Suggest.

Introducing Hartley

Hartley and Yell Messaging working together

Hartley acts as your very own personal assistant, responding immediately to potential customers and passing enquiries to you via the Yell for Business app so you can turn opportunities into new business.

Additionally, with Yell Messaging Advanced, Hartley provides an enhanced service by supplying more detailed enquiries for your business, saving you time and effort.

Did you know... 75% of consumers (across all ages) prefer to message a business over traditional methods1.

What you get with Yell Messaging

Potential customers can message your business while searching on the Yell.com network (where messaging is available)

Our helpful bot Hartley responds instantly to messaging enquiries on your behalf and sends them directly to you via the app

All your messages can be found in your messaging inbox on the Yell for Business app – where you can respond quickly

Take your conversations to the next level with Yell Messaging Advanced

Enabling better quality conversations and greater stand out vs your competitors. In addition to all the standard features, Messaging Advanced also includes:

  • Up to six fully customisable, pre-qualifying questions that Hartley can use to provide more detailed enquiries for your business
  • An Advanced Messaging profile badge to make your business stand out on Yell.com
  • Prominence in Yell.com search results - so you always appear over free listings. Plus, an added boost for content and nearby searches
  • Appear in searches where consumers filter by ‘Advanced Messaging’ on Yell.com
  • Access to advanced analytics including total number of messages sent by you and total number of messages sent by Hartley

Enabling better quality conversations and greater stand out vs your competitors. In addition to all the standard features, Messaging Advanced also includes:

  • Up to six fully customisable, pre-qualifying questions that Hartley can use to provide more detailed enquiries for your business
  • An Advanced Messaging profile badge to make your business stand out on Yell.com
  • Prominence in Yell.com search results - so you always appear over free listings. Plus, an added boost for content and nearby searches
  • Appear in searches where consumers filter by ‘Advanced Messaging’ on Yell.com
  • Access to advanced analytics including total number of messages sent by you and total number of messages sent by Hartley

Compare the options

Feature Yell Messaging Yell Messaging Advanced
Cost £0
£30p/m
Yell.com Messaging
Apple Messaging
Hartley response time Immediate Immediate
Customisable, pre-qualifying questions 0 6
Advanced Messaging profile badge on Yell.com
Prominence in Yell.com search results
Analytics dashboard Basic Advanced
Yell for Business app

The Yell for Business app

As well as activating Yell Messaging, the Yell for Business app also enables you to update your Yell.com listing details, manage your online reputation including requesting and replying to customer reviews, and much more!

Yell for Business app on Apple store   Yell for Business app on Google Play store
Yell for Business app in use

The Yell for Business app

As well as activating Yell Messaging, the Yell for Business app also enables you to update your Yell.com listing details, manage your online reputation including requesting and replying to customer reviews, and much more!

Yell for Business app on Apple store   Yell for Business app on Google Play store

Contact us today to find out more about Yell Messaging

Are you an existing customer looking for support? Visit our support hub

*required

Mon-Thu 8:30am-6:00pm

Fri 8:30am-5:30pm

Get started today

Call us 0800 777 445

Mon-Thu 8:30am-6:00pm
Fri 8:30am-5:30pm


Live chat 


Request a call back

By submitting this form, you will be sharing your contact details with Yell Limited. We will call you in accordance with our privacy policy.

Are you an existing customer looking for support? Visit our support hub

We make local digital marketing easy

Our aim is simple - to help your business thrive by saving you time and money. We do this through innovative advertising solutions that work together to help deliver more leads and ultimately more customers.

local knowledge

Local knowledge

For over fifty years we’ve supported UK businesses across every industry and region - so we know what it takes for even the smallest local business to win big

 Digital expertise

Digital expertise

Our relationships with the leading players - including Google, Microsoft, Apple, Facebook and Amazon - ensure our digital solutions are cutting-edge

Easy process

Easy processes

We offer a fully managed one-stop solution for all your marketing needs. You can also manage your business on the go with our Yell for Business app

* Eligibility rules apply
1. Yell internal and syndicated partner statistics Jan-May 2021

Amazon and all related logos are trademarks of Amazon.com, Inc. or its affiliates.