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Mary StringerTwitter

An experienced marketeer and PR, Mary advises businesses how to support sales with persuasive online content. With a particular interest in web content creation and strategy, Mary regularly blogs about copywriting, social media and SEO.

How to Handle a Negative Social Media Comment or Review

Sometimes businesses can get things wrong, and displease a customer. And occasionally, they can get things right yet still displease a customer, through no fault of their own.  When issues and complaints are raised directly to a business, it gives them an opportunity to address and hopefully resolve it. But all too often, these displeased customers turn to social media […]


How to Make Your Business’ Character Shine Through Online

People buy people, so the saying goes. But nowadays – especially in this post-COVID world – many sales aren’t face to face, but face to screen. Businesses have to show their identities, their characters, through their websites, their social media platforms and their written communications. But how do you create a character online – how can you show your customers who you are, and […]


7 Ways to Nurture Your Customer Base & Drive Repeat Sales

Do you have a high proportion of repeat customers – people who return to buy from you again and again? If so then you will already know the value of repeat sales as a reliable source of revenue. But sometimes we can take our existing customers for granted when we market our businesses; we can […]


How To Improve Your Email Marketing Open & Click Through Rates

When you email your customer databases, your optimum result is likely to be a 100% open and click-through rate. You want every person you email to open the email, and then click through to your website – of course you do! This would show you that your email marketing content is doing the best possible job […]


Eight Things To Split-Test In Your Email Campaigns

Continuous improvement in any field of work is driven by regular testing and evaluations. Email marketing is no different, and testing is essential in order to measure and cater to your database’s behaviours and preferences. Split-testing is a method that will enable you to compare the impact of different elements of your emails, which in […]


11 Benefits Of Doing A Social Media Takeover

A social media takeover is when one business, brand or individual, partners with another in order to jointly benefit from “sharing” social media reach. It usually involves a company or sometimes an influencer temporarily taking over a social media channel belonging to another company or an individual, and producing lots of fresh new content to […]


Seven Things You Should Never Do On Social Media

Social media is a safe place – a place where you can relax your corporate tone, put your feet up and have a bit of fun with your business’s marketing. Right? Well yes – but there is a limit. Social media marketing can be an opportunity to lighten up the tone a bit, but all […]


How Do I Measure The Success Of My Web Content?

You might be excited to see your website is getting 1,000 click-throughs in a day, but it doesn’t mean much without any context. Without full visibility of how your web content is performing, you won’t know how to develop and get the most out of your on-going content strategy. Are those visitors finding you organically, […]


How To “Piggyback” On A Trending Hashtag Or Topic

Everyone wants to know the secret of how to trend on social media – for the right reasons, anyway. But to create a trending hashtag, you need to be very, very newsworthy – and for most small to medium businesses, this is very difficult to achieve.   There are ways you can trend at a low level – through running competitions, […]


Quick And Easy Social Media Strategy In 6 Parts

When you have a business to run, the demands can be multitude and time is precious. The last thing on your mind is going to be writing a lengthy social media strategy. Happily, social media strategies only need to be as detailed as you want them to be. A huge company with a standalone marketing […]


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