For a small business, making good ads isn’t about hiring Cindy Crawford and buying a Times Square billboard. We have to be – dare I say it – better than that. Our ads will be in trade magazines, directories and social media feeds. We have to keep it simple and effective to maximise our modest […]
Scarcity bias. It’s what makes us go crazy at Christmas trying to find the last L.O.L. Surprise doll left in the country for our child. It’s what makes those ‘Only three left in stock!’ banners work. For a small business, having production limitations due to cash or staff numbers can be a big problem. You […]
With the country coming out of COVID-19 lockdown, now is the time to implement whatever office changes we’ve been mulling over – time to make our workplaces work for us. A sustainable workplace has maybe seemed a bit too much effort previously. You try to sort the recycling and you worry over how many plastic […]
There’s a theory about how humans hunt information, developed by smart people from Palo Alto Research Center way back in the 90s. It’s called information foraging and it’s about how we’re all just monkeys wearing clothes. This calculation can be applied to both animals and humans: Rate of gain = information value / cost associated […]
Website UX is about making your website as easy and pleasant as possible for your user. A website designer is going to make a very good start on that but it’s impossible to get perfect on the first pass. We can work with generally accepted website usability guidelines but your users are different from other […]
Facebook has brought forward the introduction of Facebook Shops, its own shopping platform within Facebook and Instagram – a direct result of COVID-19. Businesses can now sell their products within the environments their customers are used to. Potentially, this is huge for small businesses. What is Facebook Shops? Facebook Shops provides ecommerce within the social […]
As businesses, what we’re fighting for now is mere attention. If you don’t stand out online, it doesn’t matter how good your product is – it’ll never be seen. We’re not politely marketing to willing eyes; we’re beating aside other screaming entities to be someone’s main focus. For seconds, if we’re lucky. So we have […]
We all know we should have a nice web chat service available for our customers, but while we were acknowledging that, messaging took several huge steps forward. WeChat and Line are two ‘super apps’ in Asia that started out as messaging services and quickly evolved into ecosystems. They offer in-app money transfers, flight bookings and […]
Working out how to create images for your business is the bane of any low-budget marketing team. If you’re creating content for your small business, often you can look at it and think – meh, this needs some colour. My top recommendation, after a good few years of use, is forever Canva. What’s Canva? It’s […]
Now I’m working from home like so many people, I’m spending hours a day sat next to my husband, who runs the Amazon and eBay accounts for a small business. For Amazon and eBay sellers during coronavirus, the world has changed overnight. So, Husband is having to think on his feet and put 10 years […]