
Artificial intelligence (AI) is fundamentally changing the way we interact with the world around us. 50% of adults own a smart speaker1, and 42% of voice assistant users use voice assistant daily whilst 89% use it weekly2. As a result, there is a big increase in the use of voice search to find out everything from how to cook an egg, to locating their nearest hair salon.
By creating and maintaining a business listing on Yell.com, you'll be providing Amazon Alexa with the most up-to-date information about your business so you are more likely to feature in local voice searches for your business type*.
Artificial intelligence (AI) is fundamentally changing the way we interact with the world around us. A fifth of adults in the UK own a smart speaker1, and over two-thirds of smart speaker owners interact with them on a daily basis2. As a result, there is a big increase in the use of voice search to find out everything from how to cook an egg, to locating their nearest hair salon.
By creating and maintaining a business listing on Yell.com, you'll be providing Amazon Alexa with the most up-to-date information about your business so you are more likely to feature in local voice searches for your business type*.
Features
Location
Pinpoint your business co-ordinates so customers know where to find you
Opening hours
Help committed customers know you can serve them at any time of day
Products & services
Let intelligent services know what you offer so you can be found in relevant searches
Reviews
Online reviews help your business be chosen over your competitors
How to optimise your listing for voice searches
Voice searches are made by taking spoken commands and breaking them down into individual elements to help voice assistants like Alexa identify what we want to search for. For example, 'Where's my...' translates to "I'm searching for..."; 'my nearest' - a local result; and 'hairdresser' - the type of business. Once the device has understood the search query it will search the web and provide a list of the relevant businesses.
The more specific the voice search, the more detailed the results given back will be. For example, adding 'open on Saturday' to the search will only return results showing businesses with clearly published opening hours which also indicate that they are open on a Saturday. By considering the types of voice searches that could be requested, you can optimise your Yell.com listing by providing the right content needed to meet those search requirements. As a minimum, take the time to make sure your business contact details, address, opening hours and details of the products and services you offer are present and accurate. It is also really worth asking customers to leave reviews on your listing so that you can feature in voice searches for 'the best of'.
Updating your Yell listing is easy to do using the free Yell for Business app and will give your business the best chance of being discovered by Alexa or other voice assistants.
Helping your business be found in more places online

With Yell's network all you have to do is create and maintain a free Yell.com listing and we'll work with not only Amazon Alexa but also Apple and Microsoft to help your business be found however and wherever customers are looking*

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1. Statista 2021
2. Voxlydigital 2021
* While Yell will distribute your business data to its syndicated network partners (subject to certain conditions), we cannot guarantee that your data will appear across all networks due to individual network restrictions and algorithms.
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