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The New Yell Messaging Service

Making it easier for potential customers to find and contact your business.
Available exclusively on the Yell for Business app, download it FREE today:
Yell for Business app on Apple store   Yell for Business app on Google Play store

Connect with more customers

The new Yell Messaging service helps more customers than ever before find and contact your business. This exclusive new service* enables your business to receive messages from potential customers on both Yell.com and through Apple Maps and Spotlight search on iPhone and iPad.

  • Potential customers can message your business directly while searching for businesses on the Yell Messaging network.
  • Our new bot, Hartley, will answer frequently asked questions such as opening hours, services and location details, before capturing and passing on relevant customer enquiries to you.
  • Messages will be delivered instantly via the Yell for Business app so you can respond quickly and easily - and you can set your desired response timeframe.
  • Android and other technology platforms will be added to the Yell Messaging network soon, to help expand the reach of your business to more people searching online.

Connect with more customers

The new Yell Messaging service helps more customers than ever before find and contact your business. This exclusive new service enables your businesses to receive messages from potential customers on both Yell.com and through Apple Maps and Spotlight search on iPhone and iPad.

  • Potential customers can message your business directly while searching for businesses on the Yell Messaging network.
  • Our new bot, Hartley, will answer frequently asked questions such as opening hours, services and location details, before capturing and passing on relevant customer enquiries to you.
  • Messages will be delivered instantly via the Yell for Business app so you can respond quickly and easily - and you can set your desired response timeframe.
  • Android and other technology platforms will be added to the Yell Messaging network soon, to help expand the reach of your business to more people searching online.

Did you know... 70% of people have used a private messaging channel to engage with a brand.1

How to set up Yell Messaging

Activate Yell Messaging by downloading or opening the FREE Yell for Business app, and following the onscreen instructions.

You can also enter your mobile number below to receive a text message with the install link:


Yell For Business App messaging
Yell For Business App messaging timming
Yell For Business App messaging approval

Getting started with the Yell for Business app

To help you get started and make the most out of the Yell for Business app, we’ve produced a handy guide to take you through the basics such as how to:

  • Create or claim your Yell listing
  • Log into the app for the first time
  • Update the content on your business listing
  • Manage your Yell reviews, and more!
Yell For Business App messaging

Getting started with the Yell for Business app

Yell For Business App messaging

To help you get started and make the most out of the Yell for Business app, we’ve produced a handy guide to take you through the basics such as how to:

  • Create or claim your Yell listing
  • Log into the app for the first time
  • Update the content on your business listing
  • Manage your Yell reviews, and more!
Yell For Business App messaging

More Yell for Business app features

  • Claim, set up and manage your Yell.com listing
  • Update the content on your Yell.com listing including opening hours, business description, website address, payment methods etc
  • Add images to your Yell.com listing, straight from your smartphone camera or image gallery
  • Manage your online reputation by sending review requests to customers and responding to new reviews on your Yell.com listing
  • Create PDF quotes to send to customers via email, Facebook Messenger or WhatsApp etc
  • Receive and respond to messages from potential customers across the Yell Messaging network
  • Get help and customer support via live chat within the app

More Yell for Business app features

Yell For Business App messaging
  • Claim, set up and manage your Yell.com listing
  • Update the content on your Yell.com listing including opening hours, business description, website address, payment methods etc
  • Add images to your Yell.com listing, straight from your smartphone camera or image gallery
  • Manage your online reputation by sending review requests to customers and responding to new reviews on your Yell.com listing
  • Create PDF quotes to send to customers via email, Facebook Messenger or WhatsApp etc
  • Receive and respond to messages from potential customers across the Yell Messaging network
  • Get help and customer support via live chat within the app

Want to find out more? Speak to one of our digital experts today:

Call us 0800 777 445

Mon-Thu 8:30am-6:00pm
Fri 8:30am-5:30pm


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We make local digital marketing easy

Our aim is simple - to help your business thrive by saving you time and money. We do this through innovative advertising solutions that work together to help deliver more leads and ultimately more customers.

Local knowledge

For over fifty years we’ve supported UK businesses across every industry and region - so we know what it takes for even the smallest local business to win big

Digital expertise

Our relationships with the leading players - including Google, Microsoft, Apple and Facebook - ensure our digital solutions are cutting-edge

Easy processes

We offer a fully managed one-stop solution for all your marketing needs. You can also manage your business on the go with our Yell for Business app

* Eligibility rules apply
1. State of Digital Care results 2019 (UK & US)