From 10 to 200+ enquiries p/m: How Kathy Webb & Co became the leading local solicitors in just 14 months
Business: Kathy Webb & Co
Industry: Solicitors
Location: Guisborough, North Yorkshire
Services: Accelerate Solution (PPC – Website – Online Presence – Dedicated Account Manager)
RESULTS IN 14 MONTHS WITH YELL
📊 1.5M+ VIEWS ➡ 1,522 LEADS ➡ 1,065 NEW CLIENTS
💰 £532K+ PROFIT DELIVERED
🔁 £58.50 RETURN PER £1 INVESTED – AN OUTSTANDING ~5,850% ROI
⚖️ 20X INCREASE IN MONTHLY ENQUIRIES
⭐ RATED 5 STARS ON YELL, BUILDING TRUST LOCALLY
background
The challenge
When account manager David Chambers first reviewed Kathy Webb & Co’s marketing, the firm was steady but missing growth opportunities.
Like many local practices, they faced three key challenges:
- Patchy lead flow – averaging only 10 enquiries a month.
- Enquiries outside their core services – diverting focus from the cases they wanted to grow.
- New services to promote – wills and family law, where they’d recently added a new team member and needed consistent clients.
The practice wanted to grow awareness of their full service offering, secure higher-quality enquiries, and build a reputation as the leading local firm.
“Since meeting with David and reviewing the needs of our practice, moving our campaign into a Yell solution has been a brilliant decision. We’re now consistently getting the right type of enquiries, building our reputation, and establishing ourselves as the most prominent practice in our area. We genuinely couldn’t have achieved this without David and Yell.”
thEir solution
How we helped
David recommended moving Kathy Webb & Co onto Yell’s Accelerate solution, giving the practice both visibility and control over the quality of their enquiries:
🔍 Targeted ads on Google & Bing focused on wills, family law & other high-value services
🌐 SEO-optimised website built to convert visitors into new client enquiries
📍 Listings on 50+ directories, including Google, Apple Maps, Amazon Alexa, Microsoft Bing
📱 Free app to easily manage reviews, social, and track performance
🤝 One point of contact for ongoing support and strategic guidance (hi, Dave!)
results & improvements
In just 14 months, Kathy Webb & Co scaled from 10 to over 200 enquiries a month – solving patchy lead flow, attracting higher-quality clients, and boosting visibility for new services to establish themselves as the area’s leading solicitors.
FINANCIAL GROWTH
💸 BREAKEVEN IN FEWER THAN 5 LEADS – 1,522 DELIVERED IN 14 MONTHS
💰 £532K+ PROFIT DELIVERED FROM HIGH-VALUE CASES
🔁 £58.50 RETURN FOR EVERY £1 INVESTED – AN OUTSTANDING ROI
✅ 1,522 HIGH-INTENT LEGAL ENQUIRIES GENERATED
BUSINESS TRANSFORMATION
⚖️ FROM 10 TO 200+ ENQUIRIES A MONTH – SCALING CAPACITY AND FUELLING GROWTH
📈 SUCCESSFULLY PROMOTED NEW SERVICES – WILLS & FAMILY LAW NOW DELIVERING STEADY CLIENT FLOW
⭐ RATED 5 STARS ON YELL – STRENGTHENING VISIBILITY, CREDIBILITY AND TRUST LOCALLY
🤝 TRUSTED PARTNERSHIP WITH YELL – REGULAR REVIEWS AND PROACTIVE SUPPORT FROM ACCOUNT MANAGER DAVID CHAMBERS
“When I first took over this account it was clear the business needed a fresh strategy. Meeting Louise was fantastic — she was open to change and ambitious about growth. After moving them onto Accelerate, they’ve never looked back. Taking them from 10 enquiries a month to over 200 has been one of the most rewarding success stories I’ve seen in my career.”
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Kathy Webb & Co trusted Yell – and grew from just 10 enquiries a month to 200+, establishing themselves as the most prominent firm in their area.
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