Meet our senior leadership team
Claire Miles
Chief Executive Officer
- Joined Yell in October 2019
- Previously held several Managing Director positions at Centrica
- 14 years' experience in financial services
- Claire is also a Non-Executive Director of Northgate PLC
Dr Barbara Zesik
Chief People Officer
- Joined Yell in February 2020
- An experienced HR and transformation leader across multiple industry sectors including IT, financial services, FMCG and education
- She has particular expertise in cultural change and talent development
Debra Goodwin
Chief Customer Service Officer
- Joined Yell in January 2020
- Previously held Operational and Commercial Director roles at Centrica
- 25 years experience in telco, utilities and financial services industries
Fiona Marechal
Chief Delivery Officer
- Joined Yell in 1988
- Responsible for Yell's customer experience framework & delivery of strategic programmes
- Over 25 years experience in leading change programmes
Gaurav Swarup
Chief Technology Officer
- Joined Yell in 2006
- Leading the delivery of digital platforms and next generation products
- 18+ years of technology experience across a variety of senior roles
Mark Clisby
Chief Marketing Officer
- Joined Yell in 2005
- Commercially focussed remit, leading key transformation initiatives
- Award-winning marketer, with expert knowledge of our business & marketplace
Mike Ainslie
Chief Financial Officer
- Joined Yell in February 2020
- Early years of his career were spent at Ernst & Young and then at Bank One, where his last role was International CFO
- He has had several COO and CFO roles in private equity-backed businesses including World-Check and Xafinity
Paul Manwaring
General Counsel
- Joined Yell in 2009
- Responsible for all legal, regulatory and risk for Yell
- Experienced commercial lawyer with in-depth knowledge of the regulations applicable in our industry
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Over the years we’ve helped hundreds of thousands of UK businesses just like yours
We know from experience that they struggle to find the time, or acquire the skills, to effectively run a digital marketing programme. That’s why everything we do is designed to make things easy. By listening to your goals and aspirations we'll design a tailored digital solution for your business, and then work with you every step of the way to ensure your goals and aspirations are realised. Here's what sets us apart from everyone else: