Meet our senior leadership team


Claire Miles

Claire Miles

Chief Executive Officer

  • Joined Yell in October 2019
  • Previously held several Managing Director positions at Centrica
  • 14 years' experience in financial services
  • Claire is also a Non-Executive Director of Northgate PLC
Dr Barbara Zesik

Dr Barbara Zesik

Chief People Officer

  • Joined Yell in February 2020
  • An experienced HR and transformation leader across multiple industry sectors including IT, financial services, FMCG and education
  • She has particular expertise in cultural change and talent development
Debra Goodwin, Chief Customer Service Officer at Yell

Debra Goodwin

Chief Customer Service Officer

  • Joined Yell in January 2020
  • Previously held Operational and Commercial Director roles at Centrica
  • 25 years experience in telco, utilities and financial services industries
Fiona Marechal

Fiona Marechal

Chief Delivery Officer

  • Joined Yell in 1988
  • Responsible for Yell's customer experience framework & delivery of strategic programmes
  • Over 25 years experience in leading change programmes
Guarav Swarup

Gaurav Swarup

Chief Technology Officer

  • Joined Yell in 2006
  • Leading the delivery of digital platforms and next generation products
  • 18+ years of technology experience across a variety of senior roles
Mark Clisby - Chief Marketing Officer

Mark Clisby

Chief Marketing Officer

  • Joined Yell in 2005
  • Commercially focussed remit, leading key transformation initiatives
  • Award-winning marketer, with expert knowledge of our business & marketplace
Mike Ainslie

Mike Ainslie

Chief Financial Officer

  • Joined Yell in February 2020
  • Early years of his career were spent at Ernst & Young and then at Bank One, where his last role was International CFO
  • He has had several COO and CFO roles in private equity-backed businesses including World-Check and Xafinity
Paul Manwaring

Paul Manwaring

General Counsel

  • Joined Yell in 2009
  • Responsible for all legal, regulatory and risk for Yell
  • Experienced commercial lawyer with in-depth knowledge of the regulations applicable in our industry

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