Meet our senior leadership team

Claire Miles

Chief Executive Officer

Joined Yell in October 2019
Previously held several Managing Director positions at Centrica
14 years' experience in financial services
Claire is also a Non-Executive Director of Northgate PLC

Dr Barbara Zesik

Chief People Officer

Joined Yell in February 2020
An experienced HR and transformation leader across multiple industry sectors including IT, financial services, FMCG and education
She has particular expertise in cultural change and talent development

Debra Goodwin

Chief Customer Service Officer

Joined Yell in January 2020
Previously held Operational and Commercial Director roles at Centrica
25 years experience in telco, utilities and financial services industries

Fiona Marechal

Chief Delivery Officer

Joined Yell in 1988
Responsible for Yell's customer experience framework & delivery of strategic programmes
Over 25 years experience in leading change programmes

Gaurav Swarup

Chief Technology Officer

Joined Yell in 2006
Leading the delivery of digital platforms and next generation products
18+ years of technology experience across a variety of senior roles

Karen Woolf

Field Sales Director

Joined Yell in 2010
Responsible for the evolution of Yell's field sales channel
Over 20 years' experience in sales leadership and driving digital innovation

Mark Clisby

Chief Marketing Officer

Joined Yell in 2005
Commercially focussed remit, leading key transformation initiatives
Award-winning marketer, with expert knowledge of our business & marketplace

Mike Ainslie

Chief Financial Officer

Joined Yell in February 2020
Early years of his career were spent at Ernst & Young and then at Bank One, where his last role was International CFO
He has had several COO and CFO roles in private equity-backed businesses including World-Check and Xafinity

Paul Manwaring

General Counsel

Joined Yell in 2009
Responsible for all legal, regulatory and risk for Yell
Experienced commercial lawyer with in-depth knowledge of the regulations applicable in our industry

Peter Brown

Telesales Director

Re-joined Yell in 2016
Responsible for Telesales revenue delivery
20+ years of sales leadership experience across a number of industries

We make local digital marketing easy

Our aim is simple - to help your business thrive by saving you time and money. We do this through innovative advertising solutions that work together to deliver more leads and ultimately more customers.

Local knowledge

For over fifty years we've supported UK businesses across every industry and region - so we know what it takes for even the smallest local business to win big

Digital expertise

Our relationships with the leading players - including Google, Microsoft, Apple and Facebook - ensure our digital solutions are cutting-edge

Easy processes

Yell offers a fully managed one-stop solution for all your marketing needs. You can also manage your business on the go with our Yell for Business app

Call, chat or request a free callback to find out more about our products and services

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