Meet our senior leadership team
Claire Miles
Chief Executive Officer
- Joined Yell in October 2019
- Previously held several Managing Director positions at Centrica
- 14 years' experience in financial services
- Claire is also a Non-Executive Director of Northgate PLC
Dr Barbara Zesik
Chief People Officer
- Joined Yell in February 2020
- An experienced HR and transformation leader across multiple industry sectors including IT, financial services, FMCG and education
- She has particular expertise in cultural change and talent development
Debra Goodwin
Chief Customer Service Officer
- Joined Yell in January 2020
- Previously held Operational and Commercial Director roles at Centrica
- 25 years experience in telco, utilities and financial services industries
Fiona Marechal
Chief Delivery Officer
- Joined Yell in 1988
- Responsible for Yell's customer experience framework & delivery of strategic programmes
- Over 25 years experience in leading change programmes
Gaurav Swarup
Chief Technology Officer
- Joined Yell in 2006
- Leading the delivery of digital platforms and next generation products
- 18+ years of technology experience across a variety of senior roles
Karen Woolf
Field Sales Director
- Joined Yell in 2010
- Responsible for the evolution of Yell's field sales channel
- Over 20 years' experience in sales leadership and driving digital innovation
Mark Clisby
Chief Marketing Officer
- Joined Yell in 2005
- Commercially focussed remit, leading key transformation initiatives
- Award-winning marketer, with expert knowledge of our business & marketplace
Mike Ainslie
Chief Financial Officer
- Joined Yell in February 2020
- Early years of his career were spent at Ernst & Young and then at Bank One, where his last role was International CFO
- He has had several COO and CFO roles in private equity-backed businesses including World-Check and Xafinity
Paul Manwaring
General Counsel
- Joined Yell in 2009
- Responsible for all legal, regulatory and risk for Yell
- Experienced commercial lawyer with in-depth knowledge of the regulations applicable in our industry
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Over the years we’ve helped hundreds of thousands of UK businesses just like yours
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