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Meet our senior leadership team


Photo of Claire Miles, CEO of Yell

Claire Miles

Chief Executive Officer

  • Joined Yell in October 2019
  • Previously held several Managing Director positions at Centrica
  • 14 years' experience in financial services
  • Claire is also a Non-Executive Director of Northgate PLC
Dee Malone

Dee Malone

Chief Sales Officer

  • Joined in 2004
  • Leading the transformation of our Sales & service operations
  • Recognised by BESMA & APS for building best in class sales & service contact centres
Fiona Marechal

Fiona Marechal

Chief Delivery Officer

  • Joined in 1988
  • Responsible for Yell's customer experience framework & delivery of strategic programmes
  • Over 25 years experience in leading change programmes
Guarav Swarup

Gaurav Swarup

Chief Technology Officer

  • Joined in 2006
  • Leading the delivery of Digital Platforms and Next Gen products
  • 18+ years of Technology experience with a variety of senior roles
Mark Clisby

Mark Clisby

Chief Marketing Officer

  • Joined in 2005
  • Commercially focussed remit, leading key transformation initiatives
  • Award-winning marketer, with expert knowledge of our business & marketplace
Oliver Wilson - Chief Financial Officer

Oliver Wilson

Chief Financial Officer

  • Joined Yell in 2003
  • Key financial roles at Yell and Hibu
  • Experienced CFO, involved a number of successful re-financings, including the UK Bond issue
Paul Manwaring

Paul Manwaring

General Counsel

  • Joined in 2009
  • Responsible for all legal, regulatory and risk for Yell
  • Experienced commercial lawyer with in-depth knowledge of the regulations applicable in our industry

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