Claire Miles
Chief Executive Officer
- Joined Yell in October 2019
- Previously held several Managing Director positions at Centrica
- 14 years' experience in financial services
- Claire is also a Non-Executive Director of Northgate PLC
Dee Malone
Chief Customer Officer
- Joined in 2004
- Leading the transformation of our Sales & service operations
- Recognised by BESMA & APS for building best in class sales & service contact centres
Fiona Marechal
Director Customer Excellence & Change
- Joined in 1988
- Responsible for Yell's customer excellence framework & programme management
- >25 years experience in leading change programmes
Gaurav Swarup
Chief Technology Officer
- Joined in 2006
- Leading the delivery of Digital Platforms and Next Gen products
- 18+ years of Technology experience with a variety of senior roles
Mark Clisby
Chief Marketing Officer
- Joined in 2005
- Commercially focussed remit, leading key transformation initiatives
- Award-winning marketer, with expert knowledge of our business & marketplace
Oliver Wilson
Chief Financial Officer
- Joined in 2003
- Key financial roles at Yell and Hibu
- Experienced CFO, involved a number of successful re-financings, including the UK Bond issue
Paul Manwaring
General Counsel
- Joined in 2009
- Responsible for all legal, regulatory and risk for Yell
- Experienced commercial lawyer with in-depth knowledge of the regulations applicable in our industry
