Our digital marketing experts

Amy Russell

Amy joined Yell in 2021 as a digital marketing consultant, onboarding customers and getting them set up for success across the full range of Yell products. Having come from a graphic design background, Amy found website design to be the perfect fusion of creativity and digital and moved to her current role where she specialises in designing and building websites.

“I have developed a particular interest in user experience and conversion rate optimisation and am currently studying to further upskill in this area – after all, a great business website needs to strike the right balance between functionality, looking great, and converting customers.”

Amy has recently taken up running and is currently training for her first 10k race!

“I like to keep busy in and out of work and my two kids ensure that I am! Once all my running around for the day is done, I love to relax with music, art, or a film.”

Clare Perfect

Clare has been part of the Yell family for around 3 years, joining as a Telesales Consultant, before transitioning over to our Welcome Team as a Digital Consultant.

“I have always had an interest in marketing and creating content for socials and use this to help our customers with ideas and suggestions for their new website.“

Clare has recently started the Digital Marketing Apprenticeship Programme to grow her knowledge and skills to help our customers.

“Out of work, I enjoy travelling, reading a book especially in the sun and spending times with friend and family.“

Jared Smith

Jared Smith has worked at Yell since January 2008. With a wealth of experience in digital marketing, he now leads the Quality Assurance (QA) team, ensuring that our solutions and products meet the highest standards of quality and performance.

“I love working at Yell , building solutions better together!“

Jared’s has a strong passion for driving team success and continuously improving processes.

“Outside of work, I’m an avid music lover and try to see as much live music as I can, and can “sort of” play the guitar. I’m also a big fan of football and enjoy spending time cooking and eating great food.“

Jonathan Gadd

Jonathan has been with Yell since April 2017, and previously worked here for a 12-month fixed term contract – starting out on the phones, going through the initial calls and writing sites, but moved from there to the QA role, where he helped to ensure that our sites were of the quality our customers expect.

“When we reorganised the website creation process and needed a specialist writing team, I joined that – I had been writing for fun for years, so doing it for a living appealed! It has been great to be part of the evolution of the role since then.”

Out of work, Jonathan occasionally tries to write for fun but struggles to find time for it between playing guitar in a punk band and a ska band and being a dad!

“Supporting each other is core to the way we work and allows us to deal with customer requests in a timely manner.”

Laura Evans

Laura has been part of the Yell family for around 7 years, joining as an Onboarding agent, before transitioning to Quality Assurance and finally, Copywriting, where she has been promoted to Senior.

“I’ve always had a passion for the written word and draw on this in my day-to-day to create engaging website content that speaks to the target audience and answers their questions before they’ve been asked.”

Laura is currently studying with the OU towards a degree in Creative Writing and English Language and has recently begun writing her first novel!

“It just so happens that my best ideas come to me when in a hot climate near the sea – it’s a good job I love traveling so much!”

Maher Ali

Maher has been part of the Yell family for over 3 years now, starting out in the Welcome Team before moving on to the Digital Consultant team, where he focuses on building tailored digital solutions that help our customers thrive online.

“I understand the pressures, the expectations, and the importance of producing real results. That experience drives me to create solutions that genuinely help our clients succeed.

Outside of work, I have a big passion for football. When I am not perfecting digital strategies or tracking down my next culinary adventure, you will find me on the pitch or planning my next trip. My blend of business acumen, digital expertise, and a genuine passion for helping clients succeed is what makes me love what I do at Yell.“

Niall Gray

I have been with Yell for around 7 years now. I initially joined as an Onboarder before moving to Quality Assurance and am now a member of the Copywriting team.

“Being able to engage with a business, find out what sets them apart and how to highlight this to their potential clients is a key part of the role.

We already know our customers are great – it is about making sure that they can be found, trusted, and chosen, and letting their clients see it too.“

Ted St Brice

Ted started at Yell as a Welcome Agent, helping businesses get online by understanding their needs and building websites that worked for them – not just looked good.

“It is all about making the process smooth and stress-free. Think of me as the last line of defence against wonky layouts, dodgy SEO, and anything that might hold a business back online.”

Now, as a quality assurance executive, Ted is part of the team that makes sure every site meets our standards, follows best practices, and puts its best foot forward.

“Outside of Yell I spend a lot of time on 3D design which is all about details and making sure things are done right the first time. My working life goes hand in hand with my personal which can be a blessing and a curse but love what I do.”

Jonathan Gadd

Jonathan has been with Yell since April 2017, and previously worked here for a 12-month fixed term contract – starting out on the phones, going through the initial calls and writing sites, but moved from there to the QA role, where he helped to ensure that our sites were of the quality our customers expect.

“When we reorganised the website creation process and needed a specialist writing team, I joined that – I had been writing for fun for years, so doing it for a living appealed! It has been great to be part of the evolution of the role since then.”

Out of work, Jonathan occasionally tries to write for fun but struggles to find time for it between playing guitar in a punk band and a ska band and being a dad!

“Supporting each other is core to the way we work and allows us to deal with customer requests in a timely manner.”

Laura Evans

Laura has been part of the Yell family for around 7 years, joining as an Onboarding agent, before transitioning to Quality Assurance and finally, Copywriting, where she has been promoted to Senior.

“I’ve always had a passion for the written word and draw on this in my day-to-day to create engaging website content that speaks to the target audience and answers their questions before they’ve been asked.”

Laura is currently studying with the OU towards a degree in Creative Writing and English Language and has recently begun writing her first novel!

“It just so happens that my best ideas come to me when in a hot climate near the sea – it’s a good job I love traveling so much!”

Niall Gray

I have been with Yell for around 7 years now. I initially joined as an Onboarder before moving to Quality Assurance and am now a member of the Copywriting team.

“Being able to engage with a business, find out what sets them apart and how to highlight this to their potential clients is a key part of the role.

We already know our customers are great – it is about making sure that they can be found, trusted, and chosen, and letting their clients see it too.“

Clare Perfect

Clare has been part of the Yell family for around 3 years, joining as a Telesales Consultant, before transitioning over to our Welcome Team as a Digital Consultant.

“I have always had an interest in marketing and creating content for socials and use this to help our customers with ideas and suggestions for their new website.“

Clare has recently started the Digital Marketing Apprenticeship Programme to grow her knowledge and skills to help our customers.

“Out of work, I enjoy travelling, reading a book especially in the sun and spending times with friend and family.“

Maher Ali

Maher has been part of the Yell family for over 3 years now, starting out in the Welcome Team before moving on to the Digital Consultant team, where he focuses on building tailored digital solutions that help our customers thrive online.

“I understand the pressures, the expectations, and the importance of producing real results. That experience drives me to create solutions that genuinely help our clients succeed.

Outside of work, I have a big passion for football. When I am not perfecting digital strategies or tracking down my next culinary adventure, you will find me on the pitch or planning my next trip. My blend of business acumen, digital expertise, and a genuine passion for helping clients succeed is what makes me love what I do at Yell.“

Jared Smith

Jared Smith has worked at Yell since January 2008. With a wealth of experience in digital marketing, he now leads the Quality Assurance (QA) team, ensuring that our solutions and products meet the highest standards of quality and performance.

“I love working at Yell , building solutions better together!“

Jared’s has a strong passion for driving team success and continuously improving processes.

“Outside of work, I’m an avid music lover and try to see as much live music as I can, and can “sort of” play the guitar. I’m also a big fan of football and enjoy spending time cooking and eating great food.“

Ted St Brice

Ted started at Yell as a Welcome Agent, helping businesses get online by understanding their needs and building websites that worked for them – not just looked good.

“It is all about making the process smooth and stress-free. Think of me as the last line of defence against wonky layouts, dodgy SEO, and anything that might hold a business back online.”

Now, as a quality assurance executive, Ted is part of the team that makes sure every site meets our standards, follows best practices, and puts its best foot forward.

“Outside of Yell I spend a lot of time on 3D design which is all about details and making sure things are done right the first time. My working life goes hand in hand with my personal which can be a blessing and a curse but love what I do.”

Amy Russell

Amy joined Yell in 2021 as a digital marketing consultant, onboarding customers and getting them set up for success across the full range of Yell products. Having come from a graphic design background, Amy found website design to be the perfect fusion of creativity and digital and moved to her current role where she specialises in designing and building websites.

“I have developed a particular interest in user experience and conversion rate optimisation and am currently studying to further upskill in this area – after all, a great business website needs to strike the right balance between functionality, looking great, and converting customers.”

Amy has recently taken up running and is currently training for her first 10k race!

“I like to keep busy in and out of work and my two kids ensure that I am! Once all my running around for the day is done, I love to relax with music, art, or a film.”